Growth Notes

Unicorns vs. horses: How to break through the brutal comms

By Sofea Mansor
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Unicorns vs. horses: How to break through the brutal comms - comms jobs
Former journalists and agency leaders now apply to dozens of roles without hearing back.

The job market for communications professionals is now more demanding than in years past. Candidates with strong backgrounds—including former journalists, agency leaders, and corporate executives—often apply to dozens of roles and hear absolutely nothing back. Not even a form rejection. Just silence.

Meanwhile, companies post job descriptions that resemble idealized wishlists. They seek a single hire capable of handling strategic storytelling, crisis management, AI integration, data analysis, content creation, and executive advice—all while addressing seasonal depression. In reality, many organizations expect a highly skilled professional but allocate resources as if hiring a less experienced candidate. The market has officially entered its “we want a unicorn but only budgeted for a horse” era.

AI is transforming the field at a pace that outstrips hiring practices. Firms are restructuring around leaner teams, automated workflows, and efficiency mandates. The candidates who succeed are those who treat AI as a useful tool rather than a threat, recognizing where it adds value and where human judgment still matters.

However, job postings often appear as inconsistent combinations of multiple roles, generated through AI tools and topped with vague references to thriving in fast-paced environments. Skilled communicators struggle to determine whether they are applying to genuine opportunities.

Where to Look, and How to Get Noticed

Despite the challenges, companies continue to hire. The difficulty lies in identifying these roles. While LinkedIn and Indeed remain helpful, specialized platforms often list opportunities first. PR Net, PR Girl Manifesto, Ragan, and PRWeek frequently feature positions that do not appear on broader job boards. Some roles emerge in newsletters or social media channels before formal advertisements.

For candidates targeting specific companies, passive job searching is insufficient. They should monitor the company’s careers page regularly, engage with talent acquisition teams, and track hiring trends. Many top roles fill before being publicly posted.

Recruiters play a key role but are overwhelmed by high volumes. Cold outreach messages must be concise, clearly stating experience, target level, relevant industries, geographic flexibility, and where to find the résumé. Lengthy messages are ineffective in this environment.

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Those seeking flexibility can explore freelance and project-based work. Platforms like Upwork connect professionals with contract roles, while existing networks often uncover early opportunities. Many communicators now build portfolio careers, avoiding rigid return-to-office policies.

AI Proficiency Is Now a Requirement

A few years ago, mentioning AI expertise was seen as forward-thinking. Today, it is an expectation. Communicators do not need engineering skills, but they must understand how AI affects their work, its associated risks, and how it reshapes communications teams.

Can AI accelerate research without compromising judgment? Can it redesign repetitive workflows? Can it evaluate output for bias or reputational risks? Can it help establish responsible usage guidelines? The strongest candidates can address these questions and provide evidence of applying AI to real challenges.

Universities have introduced numerous AI-focused programs. Stanford, MIT, Harvard, and Cornell now offer certificates in machine learning, generative AI, and strategic applications. While some programs cost thousands, others are more accessible. However, credentials alone are insufficient. Employers require proof of how AI has improved processes, strengthened analysis, or allowed teams to focus on higher-impact work.

A certificate confirms learning, but practical application demonstrates capability.

The interview process has evolved alongside the job market. Candidates who emphasize media placements or campaign metrics alone risk losing relevance. Companies now seek communicators who solve problems, protect reputations, influence leaders, and remain composed in crises.

Most interview mistakes begin with the wrong approach. Reciting a chronological résumé summary is ineffective at senior levels. Instead, candidates should lead with the business problem they address. For example, helping leadership teams handle high-stakes change without losing employee or stakeholder trust is more compelling than simply listing career moves.

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Vanity metrics, such as securing 500 media placements, hold little weight without context. Interviewers want to know whether those placements improved reputation, supported product launches, or strengthened investor confidence. Candidates must connect their work to tangible outcomes.

The market now values communicators who operate across multiple functions, executive communications, media strategy, internal messaging, social media, and crisis management. While no one needs to excel in every area, understanding how these functions intersect is essential. The era of specializing solely in media relations is fading.

Expectations regarding AI are no longer optional. Ignoring it entirely, or reacting defensively, will signal outdated thinking. Candidates should be prepared to discuss AI usage, its strengths, its risks, and how it may reshape communications. A balanced perspective is more valuable than uncritical enthusiasm.

Finally, candidates must demonstrate business acumen. Before an interview, they should review the company’s financial reports, leadership structure, recent coverage, and competitive market. Then, they should explain how communications can address the organization’s specific needs. The most effective candidates do not merely describe past work; they anticipate future requirements.

Freelance and Project Work as Alternatives

Not every communicator thrives in full-time roles, and many now prefer flexibility. Freelance platforms like Upwork connect professionals with contract and project-based assignments. Existing networks, such as former colleagues or industry peers, often uncover opportunities before they are widely advertised. This approach allows communicators to build diverse portfolios while avoiding rigid workplace policies.

AI’s Integration into Communications Teams

AI is no longer optional; it has become a fundamental skill. Candidates must show how they incorporate AI into workflows without sacrificing human judgment. Can AI speed up research while maintaining analytical rigor? Can it streamline repetitive tasks while minimizing errors? Can it help detect biases in messaging before they reach stakeholders? The most effective professionals provide specific examples of AI applications.

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